Q&A for Interview on June 9, 2010
中文: 徐梨萍
英文: Li-Ping Hsu (Grace Hsu)
2. 畢業時間: Year 1996
3. 目前任職的公司: 六霖企業有限公司 Lorion Enterprises Inc.
4. 職稱: English Secretary & Operations Director
5. 在該公司工作已服務 ( 14 )年
Interviewers: Ann Chang and Kenton Chan
Purpose: We interviewed the alumni who work in the fields related to International Trade and Finance to find out
1) if they think that the training they received here in FJU English department is helpful for their career, and
2) what else they think we need to learn in order to be competitive.
Grace was so nice and considerate! She not only took us to a quiet place for the talk, but also prepared her answers in writing! Here below are her answers, as well as two video clips of our interview.
Your experience
1. Why do you pursue your career in this field (Business or trade related jobs)? What are the factors you consider in choosing this career?
QA1：為了開闊視野，拓展教學領域，必須讓自身的經歷更豐富，進入商領域增廣見聞、增加社會經驗，在複雜的環境，才有機會激發應變能力、培養組織解決問題的能力。本身進入商領域才能理解英語成人班學生的需求，給予他們適當的幫助。
2. Where did you start your career, a small company or a big one? Why did you choose to work at a small/big company as your first business related job?
QA2：在組織愈小的公司越有機會學到處理枝微末節小事的方法與技巧，承擔更多的責任，瞭解整個營運的流程，反之在大公司常常因為部門太多，只負責個人事務，習慣以個人的角度思考，缺乏統籌的概念與應變的訓練，無法以整體利益的角度考量事情。
3. Besides the English department training, what other trainings or graduate studies did you get in order to enter the present company or be in the present position?
QA3：商用英語、企管輔系(雖然企管系上所學僅是基本常識，概念仍模糊，但卻是有助於增進管理能力的入門學程。)
4. Does the training that you received in the English department help in your current (trade or business related) work? Or how is the former related to the latter?
QA4：商用英語的學習及一般英文能力的訓練(Description)皆有助於職場上的英文溝通。但是要注意書寫e-mail和文學寫作不同，必須避免冗長無重點，應求簡潔明瞭。
About English majors
5. What possible jobs in your company can an English major apply for? How do we distinguish ourselves?
QA5：英文秘書、法規事務人員、文書處理專員
6. What kind of courses, license, or professional skills you would suggest that we take or cultivate in college years if we want to have the similar jobs that you have? Do you suggest us that we should try to have more extracurricular activities?
QA6：英文系畢業的同學除了英文語言能力外，最好再學習第二外國語言，而且比較缺乏專業能力，應加強基本國貿、財經會計的概念(最好能看懂資產負債表)，針對將來可能進入的職場領域再加強該專業知識。此外﹐
1. 多益、英文秘書、管理人員、國貿、報關班的訓臉。
2. 閱讀國際貿易書籍，國貿大辭典，財務基本原理，地理概念：世界地圖、美國地圖、中國大陸地圖
3. Powerpoint, Photoimpact, Photoshop, AI (製圖能力), IE。
7. What kind of attitudes does a person need to have when it comes to doing job hunting?
QA7
1. 態度要謙遜，把自己的心態調整如海綿一樣，從零開始學習。肯問肯學肯記，勤做筆記，不懂的部分要從頭到尾一次弄清楚，反應要靈敏，同樣的錯誤不能犯兩次！碰到問題自己一定要找出答案，而不是坐著等人給你指導，沒有人有義務幫你解決事情
2. 進入職場要去掉自己XX大學英文系的學生心態，放低姿態，即使犯錯被指正也因虛心求教，勿惱羞成怒。
3. 新人切忌懶惰、被動、劃地自限、自以為是、不懂裝懂、遲到早退、混日子。
4. 要有職業道德，保守工作崗位的機密。
5. 對於自己想進入的產業要有基本認知，如果要當業務人員，那更要對市場有基本認識 (MARKETING)穩定性極為重要，除公司本身問題，要求自己起碼做一年，磨出韌性，學到所有的東西再離開。
6. 公司不是學校，必須有隨時自我進修的準備，在職進修與在職學習非常重要，不會的事情要主動請教盡快補足，不要等著別人來教你。
7. 不要覺得做小事很煩，覺得自己大材小用，要反向思考，如果連小事都做不好，自己能做什麼?每個人的工作都有瑣碎、卻很重要的部分要完成，不能因為瑣碎就擱置不理。
8. 不管平常是什麼樣的人，上班就要有上班的樣子，公司不是交朋友的地方，雖然人際關係的確重要，但是不要亂拍馬屁，必須拿捏分寸。
8. Since it’s really not easy for college graduate students to get a job, can you tell us other access to information about job openings in your company or the other business related companies besides 104 or 1111 human resources?
QA8：
1. 人力銀行的曝光效果取決於自身的條件，必須增加自己的學歷、打工經驗，社團經驗也可以，想辦 法讓自己脫穎而出，絕對不要遺漏中英文自傳及適當的個人照片，一手好字跡有時也能讓自己獨樹一格，切勿在面試時說打算來公司學習，公司付出成本雇用員工便是要員工貢獻所長，想想自己能為企業作些什麼而不是要企業教你什麼。
2. 企業需要的是具備獨立工作能力的人才>值得培訓的人才>乖巧、穩定度高的人才
9. Can you share with us your work experience such as the difficulties or achievement that you had encountered? With this in mind, what would be your suggestions for us?
QA9：企業內部可能經歷鬥爭、混亂，只要自己清楚知道自己要的是什麼，便能堅定往目標前進，甚至能夠因為自己沈穩表現帶領整個團隊穩定。
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